Meet Your Social Media Managers
John Nesbit
FOUNDER AND CEO
SINCE 2012
As a successful agency partner in the highly competitive advertising world in Chicago, John developed and proved his unique analytical approach to online marketing. He's enjoyed success with Inc 500 brands.
He also founded and built a multi-million dollar ecommerce brand.
Despite great business success John's health issues interrupted his career. However, this lead his personal discovery of the miracles of the chiropractic integrated model and for the general need for a better model for new patient acquisition in healthcare practices generally.
Following his recovery to good health, he turned down opportunities to continue working with top brands and instead dedicated his professional life to helping others find their paths back to health by connecting them to results based practitioners in their areas.
What Makes Us Different?
Family Owned & Operated
The Customer Factory is a family-owned marketing agency that helps local businesses grow by increasing their visibility and credibility in their communities. Founded in 2012 by John Nesbit, the company has served hundreds of clients, refining a proven system that consistently attracts new customers. Rather than relying on high-pressure sales tactics or unpredictable advertising, The Customer Factory focuses on building awareness and trust, ensuring that when people need a service, they already know who to turn to.
Our Purpose
Getting local businesses known, liked, and trusted in their community, so the right customers come to the right business owner.
The Team
John's wife of 24 years and a veteran administrator with a background in finance.
Rosaura Nesbit
Executive Vice President
of Administration
He is an accomplished administrator with a degree in Analytical Mathematics, high-level training in data evaluation and all aspects of organizational operations.
Merle Stepler
Executive Vice President
of Operations
Marketing expert who oversees hundreds of thousands of dollars in successful paid online campaigns per month.
Johnny Nesbit
Vice President
of Technical Delivery
Heading the President's Office and our Public Relations Division, Michaela's brilliance and unparalleled communication skills ensure our affiliates needs are met.
Michaela Nesbit
Vice President
of Marketing
Always willing to go the extra mile, Alex keeps our clients' data and our systems forever in check.
Alex Nesbit
Data Systems
Administrator
Fully qualified and trained HIPAA expert with decades of experience working in the medical field.
Jan Morgan
Client Relations &
HIPAA Compliance Officer
Specializes in beating production deadlines and providing support that exceeds expectations.
Judith Dignadice
Deputy Production Assistant
Her precision and attention to detail keeps client campaigns running at their peak performance.
Michelle Hernandez
Lead Production Assistant
Always at the top of his game, Josh's communication skills ensure a steady stream of quality business relationships.
Josh Mininger
Marketing Consultant
With his expertise in Facebook marketing and his constant attention to the day to day results, Justice excels in getting your ads working exactly as intended.
Justice Steers
Creative Director
Always glad to see you, Mr. Chub Chub is everyone's buddy.
Mr. Chub Chub
Chief Operating Officer
Call or Text a Marketing Consultant 1-678-940-6001
The Customer Factory
1595 Peachtree Pkwy Ste 204 - 189
Cumming, GA 30041
(678) 940-6001